Employee Perception of Management CommitmentThis KPI is usually measured through regular surveys. These allow an organization to understand if employees feel that what they do on a daily basis and the management objectives are on the same path. People tend follow procedures and instructions better if they see a connection in what they do and ‘the big picture’. It’s a little like running an NPS for employees.
Lost Time Injury Frequency RateThis refers to the number of lost time injuries that happen per million hours worked. So a ‘LTIFR’ of 8, would mean that 8 lost time injuries take place every million hours worked. To work out the LTIFR you multiply the the number of lost time injuries by 1,000,000 then divide that number by the total number of hours worked in an organization. So if you have 8 lost time injuries and 3 million hours worked, your LTIFR is 2.6.
Average Overtime Hours Per PersonThis average is a great KPI to help measure the average time worked by someone beyond their normal working hours. The idea is that if you keep this number low, it can mean that an organization is successfully managing workload and reducing the chance of fatigue in the workplace. You do want to be careful with this KPI, as it is not applicable to all types of organizations and the definition of ‘overtime’ will vary per organization.
Lost Time Injury Incidence RateThis measures the events that occur over a standard period of time by a standard number of people. So if we want to calculate the ‘LTIIR’ (Lost Time Injury Incidence Rate) for 1,000 people, we multiply the number of incidents by 100, then divide it by ne number of people. So let’s say we have 3 incidents. 3 x 100 = 300. Divide that by the number of people and we get a LTIIR of 0.3. So for every 100 people, an organization would have a 0.3 LTIs.
Satisfaction With Environment ScoreThis is something that would be measured as part of an eNPS survey. It involves obtaining employee feedback on several levels, including how satisfied they are with their physical surroundings (desk, office, noise levels, building, toilets, greenery, etc…), right through to their emotional environment. Low scores might indicate issues with that are adversely affecting the health (physical but more likely mental) of your employees.
% of Management Trained in Health & SafetyThis simple leading indicator will help you avoid many of the accidents and incidents that might otherwise occur. It also helps you to understand the effectiveness of your training programs. It’s up to you to define what that health and safety looks like, but once you’ve done that, it’s a simple case of measuring how many managers have undergone it and expressing that as a percentage. You can do the same thing for all employees if you want to.
Equipment BreakdownsBy measuring the number of equipment breakdown and creating a goal to improve this number, you affect both safety and production, since often when critical equipment breaks down, there is a loss of activity. Most importantly, this is a strong lead indicator that will play a huge role in the reduction of incidents, since a large percentage of incidents happen due to the state of the equipment used.
Fitness AssessmentsOffering free health checks in the workplace and monitoring the results can have a positive effect on both the individual, and the workplace. If an independent assessor is used, staff will benefit from the reviews, but an organization can have an overall understanding of the health level as a team, and proactively work to change this, introducing programs and improving the physical environment. Measure the success of such programs via KPIs that look at take-up and satisfaction levels.
Average Time To Resolution of Risks & IssuesIf you’re using a platform your help you manage risks and issues (which in many cases will be directly linked to health and safety incidents), you’ll be able to measure how long it takes you on average to resolve these issues from the time that they’re first reported. For example if someone reports loose cabling in a certain part of the office – how long did it take for this to be investigated and resolved? [Hint – Cascade can help you capture risk and issues, give it a try!]
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